The veterinary queue management solution people and pets prefer
Reduce in-clinic waiting with quick, convenient pet check-in and workflow automation configured to your vet clinic’s needs.
Reduce in-clinic waiting with quick, convenient pet check-in and workflow automation configured to your vet clinic’s needs.
Digitize intake forms and reduce waiting room crowding to deliver a calm and efficient experience.
Reduce confusion and keep pet owners informed before, during, and after treatment.
Identify and prioritize emergency cases faster for timely, effective care.
No more time-consuming paper intake forms. Automatically send digital, mobile-friendly forms to pet owners before they arrive at your clinic, and triage urgency based on specific answers within the form.
Enable pet owners to join your virtual waitlist by QR code, website link, or onsite kiosk. Instead of crowding your waiting room with a sick or anxious pet, pet owners can wait from anywhere and receive reminders and updates by text or email.
Pet owners can book appointments in advance or join the queue for walk-in service. Staff can easily manage both from one screen to keep the schedule on track and move pets that require urgent attention to the front of the line.
Check people in, answer questions, or provide queue updates – all from the same screen. All communication can be automated, with the ability to send and receive messages in real time as needed.
Work with our service delivery experts to configure and automate workflows for operational efficiency. After set-up, you can easily adjust settings and workflows in just a few clicks.
Configure task sequences for new pet intake, follow-ups, and more to reduce staff effort and shorten wait times.
Add custom buttons (e.g. Return to Checkout) to workflows to facilitate efficient movement of pets through your clinic.
Sync essential pet and owner information with any veterinary practice management software.
See the current or average wait time for any service or provider.
Communicate directly with pet owners before and after service.
Create automated appointment reminders and queue updates.
Allow pet owners to put themselves on hold until they’re ready for service.
Request and verify pet intake documents before appointments.
Set your waiting room capacity and notify pet owners when there’s space inside.
Let pet owners check in for appointments by responding to a confirmation text.
Track reviews and feedback by service provider or service type.