Eliminate lineups and make customers happy.
Reduce wait times by up to 35%.
Decrease abandonment by up to 60%.
Join a virtual queue and test it out!
Try Me! Scan the QR code to experience the joy of not having to stand in line. On mobile, text your first name to
(866) 305-0085
Fill your capacity, not your waiting room
Our virtual queue manages the capacity in your waiting area. WaitWell alerts clients by SMS text message when it’s their turn, minimizing lineups.
Streamline service delivery
Match client needs to staff skills. Communicate with clients through 2-way SMS texting. Communicate with team members by adding notes to tickets.
Attract customers with shorter wait times
Reduce walkaways. With WaitWell, customers can join your virtual queue and use the wait time to run errands, shop, or just relax. Gain insights into how often customers cancel after joining the queue.
Resource Centre
Our award-winning SMS queue management system is supported by a team that is passionate about customer success. Explore our resources to ensure a successful transition to a waiting line management app.
8 Tips to Make Waiting Painless for Your Customers
It’s not always possible to eliminate waiting altogether. Yet, waiting is a source of frustration for most people. Luckily, there are steps you can take that can dial down the annoyance factor and win you some points with your customers at the same time.
The true genius behind the innovation: when customers aren’t waiting in line, they are free to do other things.
Pivot Magazine, November 2021
Our Clients
and Industries
No matter your industry or the size of your organization, WaitWell can configure a smart queue management workflow that makes your business more productive and delights your customers.
