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Resources to help you deliver better service experiences

Discover case studies, insights, and in-depth research on all things service delivery.

The Texas One Stop at UT Austin

Higher Education • Case Study

WaitWell helps the University of Texas at Austin’s one stop exceed student expectations

Queue message - WaitWell

Article

How to Choose the Best Queue Management System

Customer service in higher education

Higher Education • Article

Solving the top problems for customer service in higher education

Person-waiting-in-a-virtual-queue-for-the-treasurers-office

Government • Case Study

Pennington County transforms high-volume tax and title services with WaitWell

Higher Education • Article

Best enrollment management software for higher education (2025)

Higher Education • Video

How the U of M delivers responsive student support with queue data and advising insights

doctor-looking-at-his-EHR

Healthcare • Article

Top 5 healthcare practice management software solutions for 2025

WaitWell and Robert Devarona of UCNJ

Higher Education • Video

How Union College uses data and feedback to shape student support across campuses

Pet vaccination intake product image

Veterinary • Article

Proven strategies to fix veterinary waiting room challenges

WaitWell

Video

Powering remote service delivery with WaitWell’s virtual queuing

WaitWell

Video

How WaitWell powers virtual queues for events

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