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Offer self-serve check-in 
with an on-site kiosk

Use WaitWell with an onsite queue management kiosk to deliver excellent service to customers who prefer not to use a mobile device.

Why add a kiosk to your waiting room?

Simplify the check-in experience

Free staff from manual check-ins by enabling customers to add themselves to the queue when they arrive.

Optimize traffic flow

Reduce crowding by adding a kiosk to a lower-traffic area away from your service area.

Improve staff efficiency

Enable staff to focus on high-priority tasks without frequent interruptions by new customers.

Serve the hearing and visually impaired

Meet WCAG standards and make information more accessible through audio announcements or text-to-speech.

Serve less tech-savvy customers

Enable customers to check in without requiring a mobile device or internet connection.

Separate check-in from service

Create more separation between your customers and staff to ensure private or confidential interactions.

Our self-serve kiosk queue management solutions

Our tabletop and full-size kiosks have barcode scanners and can also be used to print physical tickets or tokens. Kiosks are managed remotely and can be easily configured for your service location.

WaitWell tabletop kiosk

Features a 15-inch tactile screen with a resolution of 1024 x 768 and capacitive touch functionality. Powered by an Intel J1900 processor and 2GB DDR3 memory, this kiosk runs on an embedded Linux operating system, giving you an efficient queue management solution in a compact and lightweight design.

WaitWell Fullsize Kiosk w/ Printer

Features a 21.5-inch tactile screen, a Core I5 6360U processor, and 16GB memory, along with a built-in 80mm thermal receipt printer.

WaitWell Ticket Printer

The ticket printer is compatible with 80mm wide thermal paper. Compact, lightweight, and easy to refill, it’s the perfect addition to your queue management system.

  • Paper requirement: ​​80mm (3⅛ inches) wide thermal paper
  • Dimensions: 127mm x 127mm x 127mm or 5in x 5in x 5in (L x D x H)
  • Weight: 2.2 kg (4.85 lbs)

Bring your own device

Turn your tablet into a mini kiosk with the WaitWell app. Customize your check-in process with service types, required information, and even company branding.

Check out more ways to check in

Let customers join the queue by QR code or your website. Our full queue management solution helps you deliver a convenient, personalized customer experience.

Whether it be a guest checking in at the kiosk, guest joining the line remotely via the web, or the staff serving the guest navigating the Admin view WaitWell allows for Firstand organized service.

G2 review

The customers walk in and they sign themselves into the queue on the iPad. All visitors’ waiting times are neatly recorded and stored. It is an easy to use and efficient queuing system.

Capterra Review