KIosks
Offer self-serve check-in with an on-site kiosk
Use WaitWell with an onsite queue management kiosk to deliver excellent service to customers who prefer not to use a mobile device.
Why add a kiosk to your waiting room?
Simplify the check-in experience
Free staff from manual check-ins by enabling customers to add themselves to the queue when they arrive.
Optimize traffic flow
Reduce crowding by adding a kiosk to a lower-traffic area away from your service area.
Improve staff efficiency
Enable staff to focus on high-priority tasks without frequent interruptions by new customers.
Serve the hearing and visually impaired
Meet WCAG standards and make information more accessible through audio announcements or text-to-speech.
Serve less tech-savvy customers
Enable customers to check in without requiring a mobile device or internet connection.
Separate check-in from service
Create more separation between your customers and staff to ensure private or confidential interactions.
Our self-serve kiosk queue management solutions
Our tabletop and full-size kiosks have barcode scanners and can also be used to print physical tickets or tokens. Kiosks are managed remotely and can be easily configured for your service location.
WaitWell tabletop kiosk
Features a 15-inch tactile screen with a resolution of 1024 x 768 and capacitive touch functionality. Powered by an Intel J1900 processor and 2GB DDR3 memory, this kiosk runs on an embedded Linux operating system, giving you an efficient queue management solution in a compact and lightweight design.
WaitWell Fullsize Kiosk w/ Printer
Features a 21.5-inch tactile screen, a Core I5 6360U processor, and 16GB memory, along with a built-in 80mm thermal receipt printer.
WaitWell Ticket Printer
The ticket printer is compatible with 80mm wide thermal paper. Compact, lightweight, and easy to refill, it’s the perfect addition to your queue management system.
- Paper requirement: 80mm (3⅛ inches) wide thermal paper
- Dimensions: 127mm x 127mm x 127mm or 5in x 5in x 5in (L x D x H)
- Weight: 2.2 kg (4.85 lbs)
Bring your own device
Turn your tablet into a mini kiosk with the WaitWell app. Customize your check-in process with service types, required information, and even company branding.
Check out more ways to check in
Let customers join the queue by QR code or your website. Our full queue management solution helps you deliver a convenient, personalized customer experience.
Whether it be a guest checking in at the kiosk, guest joining the line remotely via the web, or the staff serving the guest navigating the Admin view WaitWell allows for Firstand organized service.
G2 review
The customers walk in and they sign themselves into the queue on the iPad. All visitors’ waiting times are neatly recorded and stored. It is an easy to use and efficient queuing system.
Capterra Review
WaitWell Tabletop Kiosk
| Display | 15 in Tactile Screen |
| Resolution | 1024 x 768 |
| Touch Screen | Capacitive |
| Processor | Intel J1900 |
| Memory | 2GB DDR3 |
| Operating System | Embedded Linux |
| Ethernet Network | 1024 x 768 |
| Voltage | 120VAC |
| Consumption | 10 watts |
| Weight | 5kg (11lbs) |
| Environment | 0-50°C / 20%-90% RH |
WaitWell Fullsize Kiosk w/ Printer
| Display | 21.5 in Tactile Screen |
| Resolution | 1920 x 1080 |
| Touch Screen | Multi-point Capacitive functionality |
| Processor | Core I5 6360U |
| Memory | Max 16GB |
| Operating System | Embedded Linux |
| Network (Wifi) | 802.11 b/g/n |
| Network (Ethernet) | 2 x 10/100/1000 Mbps |
| Printer Paper | 80mm Thermal Receipt Paper |
| Voltage | 120VAC |
| Consumption | 35 watts |
| Dimensions | 490mm x 480mm x 1425mm (L x D x H) |
| Weight | 37 kg (81.5 lbs) |
| Environment | 0-50°C / 20%-90% RH |
Discover new operational efficiencies with self-serve kiosks
Chat with our team about ordering kiosk hardware or getting started with the WaitWell app.