Waitlist and appointment solution for busy animal hospitals

Simplify patient check-in with WaitWell’s intelligent queue and workflow solution.

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Let customers add themselves to your waitlist from home

Choose the join options that work best for your clinic:

  • Join by mobile by scanning a QR code or sending an SMS text
  • On-site kiosk available
  • Place a link on your website so customers can join from home
  • Ask customers to download the free WaitWell Customer App
waitlist-app-for-vets
automatic prioritization of most critical patients

Automate prioritization of your most critical patients

Patients that require urgent attention are automatically placed at the front of the queue

  • View essential patient information in one place
  • Identify and treat emergencies first
  • Update others in line when their position changes to accommodate more urgent patients

Simplify intake with digital forms customers complete on their phones

  • Automate form-collection into the join process
  • Save staff time
  • Eliminate paper forms
  • Prioritize patients based on the answers they provide

Seamlessly integrate appointments with walk-ins

  • Save staff time with self-serve appointment booking and check-ins
  • View all appointments and walk-ins from one simple screen
  • Automate check-in by asking patients with appointments to reply to a text upon arrival
  • Fill your schedule without crowding your waiting room

Keep customers informed while they wait

  • Real-time status update in mobile browser or using the free WaitWell customer app
  • Position in line & estimated wait time
  • Customers can put themselves on hold or remove themselves from the line
send and receive sms and in-app messages

Keep lines of communication open with two-way messaging

  • Send and receive SMS text or in-app messages without leaving the WaitWell queue screen
  • Answer quick questions promptly
  • Provide reassurance to customers while they wait

Ready to transform the waiting room at your busy animal hospital or vet clinic? Get in touch to set up a free demo.

With WaitWell, we can actually communicate with people. It is so much more than a queue management system for us.

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