This airport authority partnered with WaitWell to enhance the efficiency of the appointment booking and queue management system at their Customer Service Center.
NAIT improved staff engagement and student satisfaction by replacing physical lineups with virtual queues.
Langer’s Entertainment Center increased its food and beverage revenue by allowing customers to join a virtual queue and keep track on their phone.
George Brown College turned to WaitWell to help it unify the student experience by streamlining how students access services on its three downtown Toronto campuses as well as virtually.
Glentel uses WaitWell to remove lineups and reduce walkaways. Costco shoppers join the line and track wait times on their phones, shop while they wait.
WaitWell eased managing walk-ins and appointments at Immigration Medical Toronto, simplifying patient tracking and wait time updates.
A busy motor vehicle office modernized, shifting to WaitWell virtual queues. Customers joined lines from home or on-site using a QR code or kiosk.
Regina Police Services improved service operations with WaitWell, resulting in shorter service times, reduced waits, and higher satisfaction.
Clever Canines improved customer feedback by eliminating lines with WaitWell, allowing staff time for quality feedback even during peak pickup times.