Full-service workflow and queue management design & implementation
Let our team of experts design a service workflow that transforms your operations.
Wrap-around service and support because we are invested in your success
WaitWell has helped hundreds of organizations, from recreation facilities to banks, to optimize service operations. Our award-winning software solution is fully-serviced and supported to optimize workflow and queue management for large organizations.
No matter what kind of workflow you have, our intelligent queue and workflow solution can transform service delivery.
For us, our implementation process always starts with discovery so that we can learn about your operations. Our team of queue and workflow management experts take the time to understand the unique needs of your customers and staff and what your goals are in digitally transforming service delivery.
Ready to transform service delivery? Let’s talk!
How does your customer experience stack up?
Change is hard, but we are with you every step of the way
All of our customers are paired with a dedicated Account Manager who has extensive experience with digitizing service delivery with intelligent queue and workflow management.
As your business evolves, your needs will change too. Your Account Manager is your point-person for any modifications you need to make to your workflow.
Full-service kiosks for fully accessible digital queueing
WaitWell can be used as a 100% touchless, bring-your-own device solution, but we also offer a full range of kiosk solutions to meet the needs to busy locations that need to provide access to visitors without a mobile device.
Our kiosk solution features:
Enhance the visitor experience with a digital display
We work well with all your favorite workplace tools
From user management to data downloads, WaitWell works with all the software tools you already use to manage your operations.
Live training and support
We excel at making our solution accessible for everyone
It’s not enough to solve big problems with brilliant technology. We work hard to make sure WaitWell is fully accessible. Our product is always evolving to be compliant with the most stringent accessibility requirements.