Take appointment scheduling off your plate
Put appointment booking in the hands of your customers and automate appointment reminders
Let customers book appointments 24/7
With WaitWell, your customers can book and reschedule appointments when it’s convenient for them.
Reduce no-shows
Send appointment reminders by SMS text or email. Customize frequency and tailor communications to your service offerings.
Fill no-show appointments with fit-ins to keep your schedule full
Make last minute cancellation and no-show appointments available to walk-in visitors
Manage all bookings with ease from one simple screen
WaitWell’s simple staff interface makes it easy to see all booked appointments for multiple locations, queues and service providers.
Integrate your schedule with all your favorite tools
Our extensive list of integrations means the tools you are already using work well with WaitWell queue and appointment scheduling.
See appointments and waitlist on one screen
Our simple staff interface makes it easy for front counter staff to see visitors who have checked in for an appointment alongside visitors who have arrived as a walk-in.
Support is our superpower
Change is never easy, but our customer success team is with you every step of the way to ensure that your transition to WaitWell is smooth sailing.
Join
Customers join your waitlist from your website or by scanning a QR code in your waiting area.
Communicate
Automated status updates and two-way SMS texting keeps customers informed.
Alert
Automatically alert customers when it’s their turn for service with one click of your mouse.