Our highly-configurable Queue Management solutions eliminates lineups and provides organizations with unprecedented insights into the customer journey.

Virtual Queue

Your customers join the lineup with their mobile device and wait anywhere. They wait how and where they want and are delivered for service to the right place at just the right time. Your staff stay productive and your lobby is never crowded.

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Appointment

Manage appointments and walk-ins from one simple queue screen. Customers can manage their own appointments, freeing up your team’s time to focus on service. Two-way SMS and email communication makes staying connected with customers a breeze.

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WaitWell appointment module integrates appointments and walk-ins seamlessly
crowd control queue management for festivals

Crowd Control

WaitWell’s unique Q-Admit SMS ticket feature allows high-capacity venues to manage lineups of hundreds or even thousands of visitors per hour. Staff use the WaitWell staff app to scan clients’ Q-Admit tickets to automatically advance customers through the queue and automatically control capacity in crowded spaces.

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Service Analytics

Gain powerful insights into your operations with WaitWell’s advanced service analytics. Our real-time Dashboard provides an at-a-glance overview of who is in line and what service they are waiting for.

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